(5.0 / 5)1881+ Ratings

Aosom.co.uk Reviews

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Overall Rating

5.0

2 Reviews

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About Aosom.co.uk

Aosom is an online retailer that specializes in a wide range of products. They offer Outdoor Living, Home Decor, Sporting Goods, Health & Beauty products, and more. They also provide free shipping for their customers. Aosom's product range includes items like office chairs, kitchen & dining furniture, armchairs & massage chairs, gazebos & marquees, rattan sofas & sofa sets, greenhouses, garden sheds, rabbit hutches, dog supplies, cat supplies, wheeled toys, and fitness equipment. They also have a customer service department that can be contacted for any issues or queries related to their products. If a customer is not 100% satisfied with their purchase for any reason within 30 days, they can contact Aosom's customer service department.

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Aosom.co.uk Customer Reviews (2)

0/5

Alfie Benson

Verified Buyer

Feb 11, 2023

Sofia Woods

Verified Buyer

Feb 8, 2023

Aosom.co.uk Customer’s Q&A

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Aosom.co.uk FAQs

About aosom.co.uk Prices and Cost?

Aosom.co.uk is an online store that offers a wide range of products. The prices vary depending on the product category and specific items. For instance, a HOMCOM Kids Electric Car Kids Ride on Toys with LED lights is priced at £114.39, down from £179.99. A Vinsetto 3-Drawer Vertical Filing Cabinet with a pencil tray, lock, and 5 wheels is available for £68.99, reduced from £99.99. An Outsunny 6 x 4ft Polycarbonate Greenhouse is priced at £221.15, down from £269.99. A HOMCOM Electric Power Lift Recliner Chair with vibration massage is available for £289.74, reduced from £369.99. A Vinsetto High Back Executive Office Chair with 6-point vibration massage is priced at £82.79, down from £139.99. A PawHut Two-Tier Rabbit Hutch is available for £126.99, reduced from £169.99. These are just a few examples of the products and their prices on aosom.co.uk. The actual prices may vary.

About aosom.co.uk Popular Products and Services?

Aosom UK, pronounced 'Awesome', is an online e-commerce retailer that has been operating since 2012. They offer a variety of products across six brands: HOMCOM, Outsunny, PawHut, Vinsetto, kleankin, and DURHAND. Their product range includes homeware, kitchen, garden and outdoor, pet, office, and car products. Some of their popular products include the HOMCOM Kids Electric Car, Vinsetto 3-Drawer Vertical Filing Cabinet, Outsunny 6 x 4ft Polycarbonate Greenhouse, HOMCOM Electric Power Lift Recliner Chair, and the PawHut Two-Tier Rabbit Hutch. They also offer sports and leisure items, office chairs, kitchen and dining furniture, armchairs and massage chairs, gazebos and marquees, rattan sofas and sofa sets, greenhouses, garden sheds, dog and cat supplies, wheeled toys, and fitness equipment. They provide free delivery within the UK mainland. The company has received positive reviews for its fast delivery, quality items, and easy-to-use app. Customers have also praised the self-build furniture for its simplicity and good instructions.

aosom.co.uk Return Policy?

Aosom.co.uk offers Free UK delivery. The approximate delivery time for deliveries in the UK is 1 to 5 working days. For the United States, the delivery time is 2 to 5 business days. They also have a 30-day Product Return Policy. However, terms and conditions apply to this policy. Please note that this information might have changed, and it's always a good idea to check the latest on their official website.

How can I contact Aosom.co.uk customer service?

You can contact Aosom.co.uk customer service through the following ways: - Email: service@aosom.co.uk - Operating Hours: Monday to Friday, 9:00-17:00 - Address: 27 Horsenden Ln S, Perivale, Greenford UB6 7RH, United Kingdom

Please note that these details are subject to change and it's always a good idea to check their official website for the most up-to-date information.

What should I do if my item arrives damaged?

If any item is found to be damaged upon arrival, contact Aosom.co.uk's customer service team within seven days. They will assist in resolving the issue.

What should I do if I no longer want or need the item I purchased?

If you are a consumer, you can exercise your 30-day “cooling off” rights. Contact Aosom.co.uk's customer service team for assistance with resolving the issue.

How do I place an order on Aosom.co.uk?

All orders must be completed via the checkout page. If you encounter difficulties, you can call Aosom.co.uk or fill out the contact form for assistance. Orders are held until payment is cleared.

What should I do if my item is missing parts?

If your item appears to be missing any parts, contact Aosom.co.uk's customer service team within 30 days of delivery. When contacting them, include the item name and code, along with the part you believe to be missing.

Can I cancel my order after receiving it?

If you are a consumer, you may have the legal right to cancel the contract (“cooling off”) within 30 days of receiving the goods. You must send a clear statement saying that you wish to cancel and then send the goods back to Aosom.co.uk's at your expense within 14 days thereafter. Refunds will be paid back via the original payment method.

How long does it take for Aosom.co.uk to process and dispatch an order?

Aosom.co.uk aims to process and dispatch orders within 24 hours of purchase, Monday through Friday. However, delays may occur due to unforeseen circumstances.